Safiri is a leading digital platform for bus travel throughout Africa, starting in Tanzania. Safiri Enables you to plan your trip, compare and buy tickets from multiple providers, including major train and bus companies. With Safiri you get real-time updates on your journey so you plan better. We also provide you with the best deals and discounts on your travel. Safiri is the one stop shop for all your travel needs. You can also send and track your parcels and packages online. Soon you'll also be able to able purchase train tickets, boats, and flights with Safiri App.

Yes! Safiri requires its customers to go through a registration process. It's very simple, we only need your full name, mobile number, email (optional) and password. This is so you can get a text notification when you buy a ticket.

No! The ticket prices are exactly the same as you would get from the operator. In fact they are sometimes cheaper!

No! When you buy a ticket, you will receive a message confirming the purchase of your ticket and details of travel. The SMS that is sent to your mobile can be presented at the time of boarding and you will be allowed to travel. Otherwise, if you had filled in an email address when purchasing the ticket, a copy of the ticket will be emailed to you. The email can be shown at the time of boarding and you will be allowed to travel. Otherwise, when you bought the ticket, if you filled in your full name as it appears on your ID, when boarding, just show your ID and mention your seat number. If the operator verifies that the name on your ID card matches the name on the system, then you will be allowed to travel.

When you bought the ticket, if you filled in your full name as it appears on your ID, when boarding, just show your ID and mention your seat number. If the operator confirms that the name on your ID card matches the name on the system, then you will be allowed to travel. Otherwise, If you entered your email address when you booked the ticket, a copy of the ticket will be sent to you by email. The email can be shown at the time of boarding and you will be allowed to travel.

Don't worry, you can update the phone number on your ticket.

Step 1: Navigate to 'My tickets' on the Safiri app.

Step 2: Find the ticket that you want to update.

Step 3: At the bottom of the ticket you'll see the 'i' icon at the bottom right of the ticket. Click on it.

Step 4: A pop-up window will appear, make your changes and follow the other instructions there.

If you are still not sure, please contact our call center or chat with us on WhatsApp and we will send you the ticket to your desired phone number.

Don't worry, you can update your email on your ticket.

Step 1: Navigate to 'My tickets' on the Safiri app.

Step 2: Find the ticket that you want to update.

Step 3: At the bottom of the ticket you'll see the 'i' icon at the bottom right of the ticket. Click on it.

Step 4: A pop-up window will appear, make your changes and follow the other instructions there.

If you are still not sure, please contact our call center or chat with us on WhatsApp and we will send you the ticket to your desired phone number.

Don't worry, you can update the name on your ticket.

Step 1: Navigate to 'My tickets' on the Safiri app.

Step 2: Find the ticket that you want to update.

Step 3: At the bottom of the ticket you'll see the 'i' icon at the bottom right of the ticket. Click on it.

Step 4: A pop-up window will appear, make your changes and follow the other instructions there.

If you are still not sure, please contact our call center or chat with us on WhatsApp and we will send you the ticket to your desired phone number.

Yes! You can cancel your ticket, but how much refund you'll get depends on the regulations of the bus you have booked your ticket with. The bus's refund policy will apply. For more information and help on canceling your ticket, please contact our call centre or chat to us on WhatsApp.

Maybe! Depending on the regulations of the bus you have booked your ticket with, the bus's policy will apply. For more information and help on changing your ticket, please contact our call centre or chat to us on WhatsApp.

Depending on the regulations of the bus you have booked your ticket with, the bus's refund policy will apply. The reason as to why the traveler missed the bus will also be put into consideration. However, should it be proven that it is the travelers fault, NO REFUND WILL BE PROVIDED. For more information, please read the cancellation policy, contact our call centre or chat to us on WhatsApp.