Safiri

Real-Time Parcel Tracking

See the full trail of your parcels in real-time across streets, oceans and continents and get updates via sms or directly on the mobile app or here on the web.

  • Quick Order Placement
  • Parcel Insurance
  • Trusted Partners
  • Professional Support

Your Parcel Delivery Hero

Save countless hours travelling from home to a station or courier office to send or receive parcels. Let us handle the stress. Get our app and make sending and receiving parcels easier.

More than 200+ Delivery Partners

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Packaging for All Your Parcels

You can send parcels for as little as TZS 500.00, provided they fit comfortably in the bag. This means you only pay this low price for your shipment, making it an affordable option for sending your items.

Pick-up and Drop-off Parcels at a Locker in Your Hood.

Using Safiri Lockers is quick and easy. Just pick your locker, send or collect your parcel, and carry on with your day. No stress, no waiting; everything works on your schedule.

  • Locker to Locker
  • Door to Locker
  • Agent to Locker

Delivery Offers For Every Need.

From small parcels to large shipments, all deliveries are fully insured, tracked, and ready to go.

Flexible and Reliable Delivery for All Your Needs

With a variety of delivery options through agents, lockers or courier offices, you can pick up and drop off parcels for business or family.
A smiling man seated with a wrapped gift for his loved ones

Send Gifts Back Home

Connect with family and friends by sending thoughtful parcels directly to their neighbourhood locker, wherever they are. Make deliveries fast and hassle-free for your loved ones.

A hand holding a shopping basket filled with everyday goods

Shop Online & Pick up at a Locker

When buying goods online, select a Safiri Locker at checkout and choose a locker near you as the delivery destination. Your goods should arrive at one of Safiri’s 24/7 lockers, ready for pickup.

A stack of labelled parcels and storage boxes

Securely Store Goods or Parcels

Book safe, temporary storage for your parcels or goods, with enhanced security and flexible pickup times. Use the app to book a storage slot.

Be Part of the Delivery Mission, Earn an Income Delivering Goods.

All shipping rates include insurance, packaging, and tracking. Use the app to check delivery options, reach support anytime, or discover services available in your area.
A Safiri Rider holding a parcel in the mountains beside signposts for Uganda, Zambia, Malawi, Zimbabwe and Tanzania

Your Neighbourhood Digital Services Hotspot

Send and receive parcels with ease at your nearest Safiri Agent location. Whether you need to ship a package across town or across the country, simply drop off your parcel at any agent and we'll handle the rest with full insurance and tracking included.
  • Travel Tickets
  • Send Parcels
  • Rent Vehicles
Safiri Agent kiosk offering travel tickets and parcel delivery services

Boss! Let’s Find An Agent Near You.

Search from over 200+ Safiri Agents that are ready to serve you and offer you the best travel ticket services and also deliver your parcels to family and friends.

Suggested Places:

Frequently Asked Questions

From sending your first parcel to collecting it, find the answers you need.
How do I send a parcel with Safiri?

Open the Safiri app, sign in or create an account, and choose Send Parcel. Enter the pickup and delivery locations, sender and receiver contact details, and parcel details. Choose an available delivery offer, review the total and follow the payment and handover instructions.

Can I use a locker, an agent or door delivery?

Safiri offers door delivery and parcel pickup or drop-off through lockers, agents, courier offices and stations. The options available depend on your route and parcel. Choose from the locations and delivery offers shown when you book.

How can I track my parcel?

Enter your tracking number in Track a Parcel on this page to see the latest recorded delivery status. You can find the number on your parcel receipt or booking message. If no parcel is found, check the number and contact the sender or courier to confirm it.

How should I pack my parcel, and what can I send?

Use packaging suited to your items, cushion fragile contents and seal the parcel securely. Provide accurate contents, size and weight details, and label the parcel clearly. Check the selected courier’s accepted items and size limits before booking, especially for fragile, perishable or unusual items.

How much does delivery cost, and can I change the currency?

Enter your parcel and route details to compare available delivery offers and their totals. Use the currency selector to view prices converted into your chosen supported currency where exchange rates are available. Check the final amount, currency and any additional fees before paying.

Which payment methods can I use?

Choose from the payment methods shown for your booking and follow the instructions for that method. Keep your payment confirmation and parcel reference. If money is deducted but the booking is not confirmed, contact Safiri with the payment reference before making another payment.

When and how can I collect my parcel?

Check for a ready-to-collect update, then go to the collection point shown in your booking. At a locker, follow the collection instructions and use the supplied access code. At an agent or courier office, have your tracking number ready and follow the staff’s collection requirements. Check the location’s opening hours before travelling.

What if my locker access code is missing or does not work?

Check the collection message or instructions supplied for your parcel, and make sure you are at the correct locker. If you still cannot access your parcel, contact Safiri or the courier with your tracking number and locker location. Keep your access code private.

What should I do if my parcel is delayed, missing or damaged?

Check the latest tracking update, then contact the courier using the details on your receipt, or contact Safiri for help. Share your tracking number and a description of the problem. For damage, keep the packaging and take photos to help explain what happened.

Can I change the delivery details or cancel my booking?

Contact Safiri or the courier as soon as possible with your tracking number and the change you need. Available changes, cancellation terms and any charges depend on the courier and the parcel’s delivery stage. Confirm the updated details and any payment or refund arrangements before proceeding.

A Safiri driver sitting in a delivery van

How Can I Track My Parcel?

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